Motability at J&J Motors, South West Wales

It's easy with Motability

You choose the car, we do the rest!

If you receive the higher rate motability component of the Disability Living Allowance or Personal Independence Payment (PIP), getting a new car is easier and more affordable than ever.

Through Motability, you simply turn your motability allowance into the car of your choice. The most popular option is the worry-free “Contract Hire” scheme.

The Contract Hire package includes:

  • Insurance, Servicing and maintenance
  • Two named drivers included
  • UK based customer service team
  • Tyre and windscreen replacement
  • Full RAC breakdown assistance
  • A wide range of new cars available
  • Adaptions at no additional cost
  • Mileage allowance

Learn about Motability

Our worry-free policy continues right to the end of your three-year contract with a seamless transfer to your new car. Home visits are also available please contact your local garage.

Why create an online account?

There are a host of great features available in the online account, with many more coming soon:

• Save your bank details to receive any payments or refunds such as the Good Condition Bonus, or End of Contract Bonus for scooter or powered wheelchair customers, by bank transfer rather than cheque

• Easily check and update personal information such as your address and contact details, saving you time and providing peace of mind that everything is up to date

• Find your managing dealer’s contact details – useful if you need to get in touch with them to arrange any servicing, maintenance or repairs

• View key lease dates and important Scheme documents to help you stay organised throughout your lease

Car and Wheelchair Accessible Vehicle (WAV) customers

• View, add or change named drivers during your lease and easily see the details of your insurance cover, saving you a call to RSA Motability

• If you are an existing customer car or WAV customer without an appointee, start your next application from home by updating your personal details and allowance information before you visit a dealership – allowing the dealer to dedicate more time to helping you choose your next car. You can also add the details for two named drivers if they hold an England, Wales or Scotland driving licence.

• If you’ve recently placed an order for a car or WAV, check the progress of your application and access the PIN, ready for delivery day

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J & J Motors makes every effort to ensure all prices and vehicle details on this website are correct. However, as these are used cars, the standard specification can sometimes differ from that shown. Please satisfy yourself that a vehicle has a specific feature that is important to you before purchasing, our showroom sales staff will be happy to assist you. Prices, offers and details of vehicles are subject to change without notification. * Road Tax Costs: Please note, road tax prices are quoted for used vehicles. A higher road tax charge may apply to brand new vehicles in their first year. Please see the Government web site for more information. J & J Motors Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows J & J Motors Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required. It is our intention to provide a high level of service at all times. However if you have reason to make a complaint about our service you should contact J&J MOTORS LTD at Crosshands SA14 6RB / 01269 831222. Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk. If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at http://www.financial-ombudsman.org.uk J & J Motors, Registered Office. Crosshands Business Park, Crosshands, Llanelli SA14 6RB.